By completing the registration process and paying the fees, the subscriber (or their guardian in the case of minors) fully and unconditionally agrees to all the following terms and conditions:
- Fees and Payment
- Fees must be paid in full before the commencement of the educational services.
- Paid fees are non-refundable once the registration process is completed.
- If the subscriber withdraws from the program or course after registration, for any reason whatsoever, they are not entitled to claim a refund of any part of the fees.
- The Center reserves the right to suspend or terminate the subscription in case of failure to pay the due fees within the specified deadlines.
- Subscription Period
- The subscription is valid only for the period specified in the description of the course or program.
- Access to recorded or live lessons expires at the end of the defined course, and it may not be extended or claimed as compensation after expiration.
- Absences and Postponement
- Missed sessions due to the subscriber’s absence, with or without excuse, will not be compensated.
- In the event of official holidays or exceptional circumstances, the Center reserves the right to reschedule or modify certain sessions, and notification from Skills shall be binding on the subscriber.
- Use of Content and Services
- All educational materials, including recordings and digital content, are provided for the personal use of the subscriber only. Copying, redistributing, or sharing them by any means is strictly prohibited.
- Skills reserves the right to make adjustments to class schedules or methods of service delivery, provided such changes do not materially affect the educational content.
- Commitments and Conduct
- The subscriber is required to maintain discipline and proper conduct during live sessions and to comply with the instructions given by teachers or Skills’s administration.
- Skills reserves the right to terminate the subscription immediately, without refund, if the subscriber engages in any behavior that violates regulations, disrupts the educational process, or harms Skills’s reputation.
- Students with severe learning difficulties or those unprepared to participate effectively.
- Limitation of Liability
- Skills shall not be held responsible for technical failures or interruptions beyond its control, including internet outages on the subscriber’s side.
- Skills undertakes to exercise reasonable care in providing educational services at the highest available quality standards, without making any express or implied guarantee that the service will be permanently free of disruptions.
- Cancellation and Refund Policy
- All fees paid for subscriptions or educational courses are final and non-refundable.
- The subscriber is not entitled to request a refund in case of withdrawal or cessation of attendance for any reason.
- If a course is canceled by Skills prior to its start date, full fees will be refunded to the subscriber within a maximum period of fourteen (14) business days.
- If part of a course is canceled or postponed due to a Force Majeure event beyond Skills’s control, the subscriber will be compensated by rescheduling the sessions or being granted an equivalent educational credit, without Skills being obliged to issue any monetary refunds.
- Class Schedule and Participation
- The subscriber must adhere to the class schedule and times specified for each course or program, as outlined in the course description.
- Sessions are conducted in groups with multiple subscribers attending simultaneously.
- The Center reserves the right to set or modify session times or the schedule when necessary, with prior notification to subscribers.
Unregistered individuals are not allowed to attend sessions or access educational content; all materials and services are strictly for the use of registered subscribers only.
